Dear Amazon seller performance team,
Thank you for providing us with an opportunity to appeal to the removal of listing due to appearance patent infringement.
We understand that Amazon attaches great importance to intellectual property complaints. Regarding this case, we believe that the appearance patent infringement complaint is invalid and untrue.
I will share with you my plan, which explains that I have not infringed any intellectual property right, and believe that the appearance patent infringement complaint is invalid, and we have evidence to prove our side is blameless to prevent similar complaints take place in future sales.
We received a policy warning on 收到投訴的日期, ASIN: 被投訴的產品asin, Patent Number: 對方專利號.
We have checked the details of the appearance patent 對方專利號, and through careful reading and research, from the appearance patent pictures, I think the complaint is unreasonable and invalid.
The following is our product, ASIN: xxx , there are at least 6 significant differences from the appearance patent 對方專利號.
our 產品 is different from their design right
For detailed picture contrast, please download pdf
找出自己的產品,跟對方的對方的產品,拉出來做對比圖,在根據你的產品特點去自己分析不同點,標出1-6條不同點。
圖文結合最好,
5、不光要有理有據,還要寫出未來的打算,這很重要。
姐夫很注重你未來的經營規劃,即使這個事兒不太符合咱們中國人的邏輯,沒錯被誣告還TM要寫未來怎么做?但是不寫你就過不去,依附平臺寄人籬下就要遵守規則。
6、外觀專利不需要提供發票等信息,申訴信最好導出成pdf文件,后臺申訴時候是提交PDF版本顯專業。千萬不要用word,word有很多版本,很可能你寫文檔用的版本亞馬遜打不開,這樣你的申訴直接就被秒拒,亞馬遜所有申訴都不要用word。
7、據我從國外網站搜集的資料顯示,申訴一般有3次機會,第一次是最重要的,一次不過后面就相對難一些了,所以不要浪費任何一次申訴機會,沒有把握就不要亂提交。
8、要自信,不要慫,可以去多打探消息,但不能被服務商和投訴方嚇倒,商場就是戰場。
9、不要存有幻想對方會撤訴,更不要不處理績效問題,外觀和設計專利侵權是躲不過去的跟版權侵權不同。
來源:喜運達

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