獨立站惡搞的DMCA投訴怎么申訴和反擊?

2022年4月25日 15:39:41 來源：喜運達

一般被獨立站復制listing惡搞下架，投訴者用的投訴理由
1.圖片侵權(這種一般是抄襲或者照搬我們的圖片到獨立站，然后進行投訴。)
2.商標侵權(上次是說我們的品牌沒有注冊對應的產品類目，然后對方投訴成功)
3.版權侵權(投訴者有版權號，他是直接照著我們的主圖，畫了一個線稿圖去申請版權成功了)

申訴所需資料
1.設計原圖psd截圖+對應拍攝場景原圖
2.產品listing上架時間截圖+投訴者獨立站listing上架時間截圖(兩者對比圖，可以在申訴心中輔助說明)
3.如果我們注冊了專利，可以同時直接提供專利號、專利申請設計圖以及專利證書文件
4.投訴品牌的話，可以去USPTO截圖我們的品牌信息，突出品牌申請和注冊成功時間;同時可以再加上后臺品牌成功備案的截圖
5.采購發票(近3個月的)
6.申訴信

申訴和反擊模板文末免費獲取

反擊思路

一、

1.自己的商標證書去跟Shopify投訴，那個店直接掛了，然后去跟亞馬遜申訴

商標侵權投訴：https://services.google.com/inquiry/aw_tmcomplaint

2.舉報給google來移除它收錄的被侵權的內容：https://support.google.com/legal/troubleshooter/1114905
3.站長工具里舉報涉嫌侵犯版權的行為：Google 網頁搜索的舉報入口：https://www.google.com/webmasters/tools/dmca-notice?pli=1
4.互聯網犯罪投訴中心：https://www.ic3.gov/ Internet Crime Complaint Center
5.查域名運營商，進行投訴：
6.自查工具：Copyscape.
Plagtracker.
TinEye.

二、

其實你不應該去DMCA申訴的，因為這個流程會很長，就算是你能申訴回來，你也虧了時間，你就不要承認你有錯，你從上架時間，產品圖片，品牌，文案創作上去反駁它。告訴亞馬遜這個鏈接是你的，你可以以下證據去證明你是沒有侵犯版權的:

1.提交你的品牌證書，證明這個是你的自有品牌，你沒有違反政策
2.提交你的照片原圖，證明這是你的原創
3.自己創作一個文案的PDF文件，里面體現出你是怎么寫的文案，以此來證明文案是你自己原創的。
4.從上架時間上來說明，找到這個投訴你的競爭對手的上架時間。

三、

給大家分享下版權的問題。是個大偽命題，你注冊了版權，別人用版權投訴你，你說我也有版權，未必申訴回來。你用版權投訴別人，別人也能用你的版權投訴你，結果你倆都賣不了。因為投訴版權一般都是通過獨立站的方式來投訴的，如果我們在獨立站也有一樣的鏈接，而且我們的上架時間是早于投訴人的上架鏈接的，這樣反投訴就很快就成功了，還有就是你也可以通過獨立站去投訴這個假冒的

四、

可以聯合其它被搞的賣家一起去報案讓警察重視，帶你們上門去對手公司，同時也可以聯系知識產權公司寫律師函，如果對方不能舉證回復處理，然后你再開case給亞馬遜叫他恢復你的鏈接，之前我們被惡意投訴的時候就是叫人寫律師函舉證恢復的，找知識產權公司寫律師函來的快，用獨立站的名義把他鏈接下掉，然后再通過獨立站的名義授權給自己的鏈接，搞個版權授權書

以下是申訴信模板，僅供參考

DearAmazon Team,
Wereceived an email from Amazon about a copyright complaint:
ASIN:填被投訴的ASIN
ComplaintID: 被投訴ID
Weare convinced that this is a malicious complaint for the followingreasons:
1) We have no infringing trademarks. We are legitimate regular brandsellers. We own the trademark 品牌名inthe United States and its registration number is 注冊號.品牌名is a brand that 注冊公司名(后臺的)authorized us to sell on Amazon, and we have registeredthis brand on Amazon, please check Picture 12-13.
2)We have no infringing on appearance patents. This product wasdeveloped by 注冊公司名(后臺的)and applied an appearance patent. Please refer toPicture 1, 2, 3 for the model files. We have obtained the acceptancenotice from the US Patent Office, please check附件文件名.
3)We have no infringing images. This product was created on June30, 2021, all pictures were taken and designed by ourdesigners, please check Picture/PSD 5-11.
We have no infringing text. We didn't use the brand "投訴者品牌名" on our text. The listing text is written by ourself, our was created on June 30th. But the complainant’s text was created on Sep 30th, please refer to picture 14-15.
5)Also attached is the proof of purchase invoice, please check Picture16. The complainant has again launched a malicious complaint and thisproduct has now been taken down by malicious complaint. We havecommunicated with the complainant several times, but have notreceived any response. We can provide further information to provethe compliance of our products.
This case is that the complainant has built a very simple website with no inventory, sales method, payment method, etc., which is only used for malicious complaints. They misappropriated my product image and simply changed the brand name to "投訴者品牌名". Then use this website to complain to us for image infringement. And they also used improper means to modify the pictures of my products, which affected my sales. I found that they are also selling on Amazon, this is their ASIN , and his current picture is also plagiarized from others! And other products were copied in the same way on the website of the complainant.
Here is the link to our official website: 自己的官網鏈接或者亞馬遜鏈接 , created on July 29, 2021.
Here is the link to "投訴者品牌名"official website: 投訴者獨立站鏈接,created on Sep 30th,2021.
Wesincerely ask that Amazon, upon receipt of this appeal letter,investigate and restore our ASIN as soon as possible.If you need more information please contact us.
Lookforward to your reply soon.
Sincerely,

以下是反擊信，僅供參考

DearAmazon,
Thank you for taking time fromyour busy schedule to read my email. Weare writing this email to sincerely request Amazon to do a thoroughinvestigation about the malicious complaint issue to our ASIN:B07XXXXX.We have solid evidence to prove we did not infringe any intellectualproperty. After meeting with our layers, we are currently preparing apotential defamation lawsuit against this illegal filing andcomplaint. The filing they made is specifically damaging our listingand our company. This malicious complaint incident caused significantlosses to customers, Amazon, and us. Ifnot controlled, the malicious complaint issue would inevitably resultin severe, if not disastrous, consequences, that is, customers aswell as sellers will lose confidence. Thisproduct had $5,000 in sales per day on average, and it has been morethan 15 days since the product was removed. We have lost about$75,000 in sales. Customers and Amazon have also suffered relatedloss.......

來源：喜運達